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Job Details of

Intern, Customer Engagement

Full Time

Boomerang Digital is looking for an ‘Intern, Customer Engagement’, who will be responsible for customer support – answering questions however they come in (Facebook Inbox, Facebook Comments, Instagram Comments, Twitter Comments, e-mail, etc). Individual should review user generated comments and posts in a quick and timely manner and respond to comments, when appropriate, in order to foster a positive community.

Job Type:

  • Internship (Full Time)

Job Responsibilities:

  • Carry out Community Management for multiple Clients in Bangla, English, Banglish.
  • Have excellent communication skills; be able to communicate verbally, orally, and visually with diverse customers.
  • Would be able to carry out tasks with full responsibility.
  • High understanding and usage of social media such as Facebook & Instagram.
  • Must have a compatible mobile device to manage tasks on-the-go.

Educational Requirement:

  • Students from any background. Should have no credit remaining during the period of internship.

Skills & Experience:

  • Good written and verbal communication skills.
  • Good customer relationship management skills.
  • The resilience to work across a number of projects and balance a workload.
  • Enthusiasm for digital and traditional marketing.
  • Accuracy and Attention to detail.
  • The resilience to accept criticism of work.
  • High decision-making skills and common sense.
  • Possess a positive, flexible attitude.

Bonus Skills:

  • Working in an office-based environment, individual should have a practical approach to the work and a willingness to contribute towards assisting others.

Job Benefits:

  • Opportunity to work in a young, dynamic and fun environment with one of the best teams in the country.
  • Opportunity to learn immensely in a short period of time.
  • Hands-on experience working with top brands.
    Free breakfast, lunch, tea, snacks!
  • Multiplayer PC and Console Gaming, Table-Tennis and a lot more!
  • Chance to get full-time job opportunity upon completing the internship.

Job Details:

  • Office Work Days: Sunday to Thursday (5 Days); subject to periodic change based on project requirements.
  • Office Working Hours: 11 am to 7 pm; subject to periodic change based on project requirements.
  • Office Location: Uttara.
  • Internship Period: 4 Months
  • Monthly Stipend: 5,000 BDT.

Deadline

30 September 2019

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